Contact Us

We’re here to help—whether you have a question about your order, need styling advice, or just want to say hello! Below you’ll find the best ways to reach us.

Mailing Address (Mailing Only—No Storefront)

Shipping Origin Address (Atelier—No Visitors)

See our supplier’s location in Manhattan’s Diamond District:

Customer Service

• Text‑Only Support: 409‑420‑2280 (SMS messages only—voice calls not monitored)
• Email: contact@bijouxnycdirect.com

Why Email & Text?

Contacting us via email or SMS lets us gather all the details we need to give you the most accurate, personalized information—and ensures we can follow up quickly with any questions.

Need a Callback?

If you’d like a phone callback for custom orders or jewelry questions you can’t find answers to on the site, simply leave your number below and we’ll call you back promptly.

Send Us a Message

Fill out the form below and we’ll get back to you within 1–2 business days.