Shipping Policy

TL;DR

• Free U.S. shipping on orders $250+ (automatically applied when eligible)
• Processing: 1–2 business days (rings: 1–4 business days)
• Transit: 3–7 business days after shipment
• Orders $500+: signature confirmation required
• Shipping area: continental U.S. only (48 contiguous states)

Online-only store notice: BijouxNYC Direct does not operate a public retail storefront or showroom. The mailing address listed below is for business correspondence only.

• Standard items: 1–2 business days
• Rings & size-specific pieces: 1–4 business days
• Orders are processed Monday–Friday (excluding federal holidays)

Processing time is separate from carrier transit time. Tracking is emailed once your order ships.

• Estimated delivery: 3–7 business days

Typical total time from order to delivery is often 4–9 business days (processing + transit). Delivery timelines may vary due to carrier delays, weather, or peak shipping periods.

We ship with trusted U.S. carriers based on the best route and delivery speed available:

Carrier selection may vary by destination and shipping service chosen at checkout.

Shipping options shown at checkout may include:

Service	Price	Details
Ground	$10	Reliable standard delivery with tracking
Ground + Signature	$15	Recommended for higher-value deliveries
2-Day + Signature	$20	Faster delivery with signature confirmation
Overnight + Signature	$60	Fastest option available with signature confirmation

Free ground shipping is automatically applied to eligible orders $250+.

Orders $500 and over require signature confirmation for delivery security and fraud prevention.

Shipping insurance is not automatically included. Selecting a signature option is the best way to reduce delivery risk for fine jewelry.

• We ship to the continental United States only (48 contiguous states).
• No shipping to Alaska, Hawaii, Puerto Rico, U.S. territories, APO/FPO, or international addresses.

Orders ship in discreet packaging. No exterior labeling will indicate the item type or value. For privacy and security, orders are shipped with careful handling and tracking.

• Tracking is provided once your order ships
• Please ensure your shipping address is accurate and complete at checkout
• If a package is returned due to an incorrect or incomplete address, additional shipping fees may apply

If your package arrives damaged or appears tampered with:

• Take photos immediately (box + label + contents)
• Do not discard packaging materials
• Contact us within 24 hours of delivery

If tracking shows your package as delivered, the carrier’s delivery scan serves as proof of delivery. Once a package is marked delivered by the carrier, BijouxNYC Direct is not responsible for loss or theft after delivery. Choosing a signature option is the best way to reduce delivery risk for fine jewelry.