Contact us
Contact Bijoux-NYC Direct
Bijoux-NYC Direct is an independent, online-only fine jewelry retailer serving customers across the United States. Our website is available 24 hours a day for browsing and purchasing. Customer support is available during the hours listed below.
TL;DR
- Email: contact@bijouxnycdirect.com
- Phone: 228-437-6856
- Support hours:
- Monday–Friday: 9:00 AM – 4:00 PM (CST)
- Saturday: 10:00 AM – 2:00 PM (CST)
- Sunday: Closed
- Online-only retailer (no showroom, no walk-ins, no local pickup)
- Typical response time: 24–48 business hours
- Orders are fulfilled and shipped from our New York Diamond District partners.
Email Support
Please include your order number and the email used at checkout when possible to help us respond more efficiently.
Phone Support
Contact: Anthony (Tony)
Monday–Friday: 9:00 AM – 4:00 PM (CST)
Saturday: 10:00 AM – 2:00 PM (CST)
Sunday: Closed
If we are unable to answer, please leave a message or send an email and we will respond during business hours.
Business Mailing Address
822A Highway 90
Bay St. Louis, Mississippi 39520
United States
This address is for business correspondence only. Bijoux-NYC Direct does not operate a retail storefront, offer local pickup, or provide in-person service.
Orders are fulfilled and shipped from our New York Diamond District partners.
What We Can Help With
- Order status and tracking
- Shipping questions
- Return requests
- Product specifications
- Diamond and gemstone information
- Payment and checkout assistance