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Shipping is calculated at checkout before payment. The final cost depends on the item, order value, destination, and available carrier service.

Yes. Once your order ships, tracking information will be sent to the email address used at checkout.

Orders are processed carefully before shipment. Delivery timing depends on the item, destination, and carrier service selected at checkout. Tracking will be provided once your order ships.

Yes. Bijoux NYC Direct uses secure Shopify checkout to help protect your payment and order information. Available payment options are shown at checkout, and your order is processed through Shopify’s encrypted checkout system

Bijoux NYC Direct offers a 30-day return policy on eligible items. To request a return, please contact us within 30 days of delivery. Items must be unworn, unused, undamaged, and returned in their original packaging with any included tags, cards, or documentation.

You can contact Bijoux NYC Direct by email at info@bijouxnycdirect.com. Please include your order number if your message is about an existing purchase so we can help you faster.

Bijoux NYC Direct offers carefully selected fine jewelry styles with product details listed clearly on each page. When available, listings include important information such as metal type, diamond carat weight, color, clarity, length, certification, and other item-specific details so you can shop with confidence.

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