Terms of Service

Last updated: June 30, 2026

Overview

Welcome to Bijoux-NYC Direct.

The terms “we,” “us,” and “our” refer to Bijoux-NYC Direct. Bijoux-NYC Direct operates this online store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated online jewelry shopping experience.

Bijoux-NYC Direct is an online-only premium diamond jewelry storefront serving retail customers and wholesale-ready buyers. Our jewelry selection is curated through trusted partners connected to New York City’s Diamond District and presented online for customers who value clarity, quality, and refined fine jewelry.

Bijoux-NYC Direct is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein, are called these “Terms of Service” or “Terms.” These Terms describe your rights and responsibilities when you use our website, online store, products, services, or related features.

Please read these Terms of Service carefully. They include important information about your legal rights and cover areas such as warranty disclaimers, limitations of liability, order terms, shipping, returns, and acceptable use of our Services.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access our Services.

Section 1 — Access and Account

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state of residence and that you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including accessing or browsing our online store or purchasing any products or services we offer, you may be asked to provide certain information, such as your name, email address, billing information, payment information, and shipping information.

You represent and warrant that all information you provide through our store is correct, current, and complete, and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to any other person.

Section 2 — Our Products

Bijoux-NYC Direct makes every effort to provide accurate product information in our online store. Product details may include information such as metal type, diamond type, carat weight, stone shape, setting style, chain length, bracelet length, ring size, closure type, certification details, packaging, and other jewelry-specific specifications when available.

Because our products include fine jewelry, we encourage customers to review all product descriptions, images, sizing details, and specifications carefully before placing an order.

Please note that product color, finish, scale, brightness, and appearance may vary depending on your screen, device type, lighting, display settings, and how images are rendered. Product images are provided to help represent each item, but appearance may differ slightly in person.

We do not warrant that the appearance or quality of any product purchased by you will meet every personal expectation or be exactly the same as depicted on your screen.

All product descriptions, prices, images, availability, and specifications are subject to change at any time without notice. We reserve the right to discontinue any product at any time and may limit the quantities of any products offered to any person, geographic region, or jurisdiction on a case-by-case basis.

Section 3 — Orders

When you place an order, you are making an offer to purchase.

Bijoux-NYC Direct reserves the right to accept or decline your order for any reason at our discretion. Your order is not accepted until Bijoux-NYC Direct confirms acceptance. We must receive and process your payment before your order is accepted.

Please review your order carefully before submitting it. Because jewelry orders may enter processing quickly, Bijoux-NYC Direct may be unable to accommodate cancellation or change requests after an order is accepted.

If we do not accept an order, make a change to an order, or cancel an order, we will attempt to notify you by contacting the email address, billing address, shipping address, and/or phone number provided at the time the order was placed.

Your purchases are subject to return or exchange solely in accordance with our Return Policy.

Bijoux-NYC Direct serves both retail customers and wholesale-ready buyers. Unless a separate written wholesale arrangement has been approved by Bijoux-NYC Direct, all purchases are subject to these Terms of Service, our Shipping Policy, our Return Policy, and any other policies posted on our website.

You agree not to purchase products for unlawful export, prohibited resale, fraudulent activity, unauthorized marketplace activity, or any use that violates applicable law or these Terms.

Section 4 — Prices and Billing

Prices, discounts, and promotions are subject to change without notice.

The price charged for a product or service will be the price in effect at the time the order is placed and will be shown in your order confirmation email. Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs, import charges, or any other charges that may apply.

Prices posted in our online store may differ from prices offered by other retailers, third-party stores, marketplaces, or other sellers. Bijoux-NYC Direct does not guarantee price matching with any third party.

We may offer promotions from time to time. Promotions may be governed by separate terms and conditions. If there is a conflict between the terms of a promotion and these Terms of Service, the promotion terms will govern for that promotion.

You agree to provide current, complete, and accurate purchase, payment, billing, shipping, and account information for all purchases made through our store. You agree to promptly update your account and other information, including your email address, billing address, shipping address, payment information, and expiration dates, so we can complete your transactions and contact you as needed.

You represent and warrant that:

  • The payment information you provide is true, correct, and complete.
  • You are authorized to use the selected payment method.
  • Charges incurred by you will be honored by your payment provider.
  • You will pay all charges incurred by you at the posted prices, including shipping, handling, and applicable taxes.

Section 5 — Shipping and Delivery

Bijoux-NYC Direct currently ships to eligible addresses within the contiguous United States, which includes the lower 48 states plus Washington, D.C.

We do not currently ship to Alaska, Hawaii, U.S. territories, APO/FPO/DPO addresses, or international addresses.

All Bijoux-NYC Direct orders ship with signature confirmation required. Our available shipping options are:

  • Standard Shipping with Signature
  • Two-Day Shipping with Signature
  • Overnight Shipping with Signature

Please allow 1–2 business days for order processing before shipment. Processing time is separate from shipping transit time.

Standard Shipping with Signature is estimated at 3–7 business days after processing. Two-Day Shipping with Signature is estimated at 2 business days after processing. Overnight Shipping with Signature is estimated at 1 business day after processing.

All delivery times are estimates only and are not guaranteed. Bijoux-NYC Direct is not liable for shipping or delivery delays caused by carriers, weather, holidays, payment review, address issues, missed delivery attempts, or other circumstances outside our control.

P.O. Boxes may be accepted only when USPS shipping is available. If a selected shipping method cannot be completed to a P.O. Box, we may contact you for a physical delivery address before shipment.

Once an order is transferred to the shipping carrier, title and risk of loss may pass to you to the fullest extent permitted by law.

For more details, please review our Shipping Policy.

Section 6 — Returns and Refunds

Bijoux-NYC Direct offers a 30-day return policy on eligible diamond, gold, and silver jewelry items.

To be eligible for a return, the item must be returned in the same condition it was shipped and received. Items must be unused, unworn, undamaged, unaltered, and returned with original packaging and included documents, certificates, tags, boxes, pouches, or accessories when applicable.

Original shipping charges are non-refundable unless the return is due to an error on our part.

Returns are processed within 3–5 business days after the return is received, subject to inspection and approval. Additional time may be required for your bank, credit card company, or payment provider to post the refund.

Certain items are not eligible for return unless they arrive damaged, defective, or incorrect. These may include custom jewelry, engraved items, resized items, altered items, modified items, special-order items, final sale items, items damaged after delivery, items showing signs of wear or use, or items missing original packaging or included documents.

For full details, please review our Return Policy.

Section 7 — Intellectual Property

Our Services, including but not limited to trademarks, brands, text, displays, images, graphics, product reviews, video, audio, website design, product descriptions, page layouts, and the selection and arrangement of content, are owned by Bijoux-NYC Direct, its affiliates, partners, suppliers, licensors, Shopify, or other applicable third parties and are protected by U.S. and foreign copyright, trademark, patent, and other intellectual property laws.

These Terms permit you to use the Services for your personal, lawful, non-commercial use, unless Bijoux-NYC Direct has separately approved a wholesale-ready or business-related purchase relationship with you.

You must not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, scrape, copy, or transmit any material from the Services without our prior written consent, except as permitted by law.

Except as expressly provided in these Terms, nothing in these Terms grants or shall be construed as granting a license or other rights to you under any patent, trademark, copyright, or other intellectual property of Bijoux-NYC Direct, Shopify, our partners, licensors, suppliers, or any third party.

Unauthorized use of the Services may violate federal and state intellectual property laws. All rights not expressly granted are reserved by Bijoux-NYC Direct.

Bijoux-NYC Direct’s name, logos, product names, service names, designs, slogans, page content, and brand presentation may be trademarks or protected brand assets of Bijoux-NYC Direct or its affiliates, partners, or licensors. You must not use these materials without prior written permission.

Shopify’s name, logo, product names, service names, designs, and slogans are trademarks of Shopify. All other names, logos, product names, service names, designs, and slogans on the Services are the trademarks of their respective owners.

Section 8 — Optional Tools

You may be provided with access to customer tools or features offered by third parties as part of the Services. These may include tools related to payment processing, account access, order tracking, checkout, messaging, analytics, or other website functionality.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without warranties, representations, or conditions of any kind and without endorsement.

We are not liable for any issue, loss, damage, or claim arising from or relating to your use of optional third-party tools.

Any use of optional tools offered through the website is entirely at your own risk and discretion. You should make sure you are familiar with and approve of the terms provided by the relevant third-party provider.

We may also offer new features, tools, or resources through the Services in the future. Such new features shall also be deemed part of the Services and subject to these Terms of Service.

Section 9 — Third-Party Links

The Services may contain materials, links, or embedded functionality provided or operated by third parties.

We are not responsible for examining, evaluating, guaranteeing, or verifying the content, accuracy, policies, practices, products, or services of any third-party websites or materials you choose to access.

If you leave the Services to access third-party materials or websites, you do so at your own risk.

We are not liable for any harm or damages related to your access of third-party websites or your purchase or use of products, services, resources, or content from third-party websites.

Please review third-party policies and practices carefully before engaging in any transaction. Complaints, claims, concerns, or questions about third-party products or services should be directed to the third party.

Section 10 — Relationship with Shopify

Bijoux-NYC Direct is powered by Shopify, which enables us to provide the Services to you.

However, any sales and purchases you make through our store are made directly with Bijoux-NYC Direct. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and Bijoux-NYC Direct, including any injury, damage, loss, claim, refund issue, shipping issue, product issue, or dispute resulting from purchased products or services.

You expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Bijoux-NYC Direct.

Section 11 — Privacy Policy

All personal information we collect through the Services is subject to our Privacy Policy.

Because the Services are hosted by Shopify, Shopify may collect and process personal information about your access to and use of the Services in order to provide and improve the Services. Information you submit through the Services may be transmitted to and shared with Shopify and third parties that may be located in other countries than where you reside in order to provide services to you.

By using the Services, you acknowledge that you have read our Privacy Policy and understand that certain personal information may also be subject to Shopify’s Privacy Policy.

Please review our Privacy Policy for more details on how Bijoux-NYC Direct, Shopify, and our partners may collect, use, store, and share personal information.

Section 12 — Feedback

If you submit, upload, post, email, review, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, images, comments, or other content, collectively called “Feedback,” you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, display, and otherwise use such Feedback in any medium for any lawful purpose, including commercial use.

We may use Feedback to operate, provide, evaluate, enhance, improve, and promote the Services, products, customer experience, and brand presentation of Bijoux-NYC Direct.

You represent and warrant that:

  • You own or have all necessary rights to all Feedback you submit.
  • You have disclosed any compensation or incentives received in connection with the Feedback.
  • Your Feedback complies with these Terms.

We are under no obligation to maintain Feedback in confidence, pay compensation for Feedback, or respond to Feedback.

We may monitor, edit, or remove Feedback that we determine, in our sole discretion, is unlawful, offensive, threatening, libelous, defamatory, obscene, misleading, harmful, infringing, or otherwise objectionable, or that violates any party’s rights or these Terms.

You agree that your Feedback will not violate any right of any third party, including copyright, trademark, privacy, personality, publicity, or other personal or proprietary rights. You further agree that your Feedback will not contain unlawful, abusive, obscene, false, misleading, or harmful content, or any computer virus or malware.

You may not use a false email address, pretend to be someone else, or otherwise mislead us or third parties about the origin of any Feedback. You are solely responsible for your Feedback and its accuracy. We assume no liability for Feedback submitted by you or any third party.

Section 13 — Errors, Inaccuracies, and Omissions

Occasionally there may be information on or in the Services that contains typographical errors, inaccuracies, or omissions. These may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, product availability, jewelry specifications, images, measurements, diamond details, metal descriptions, or other content.

We reserve the right to correct errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate at any time without prior notice, including after you have submitted an order.

Section 14 — Prohibited Uses

You may access and use the Services for lawful purposes only.

You may not access or use the Services, directly or indirectly:

  • For any unlawful, fraudulent, harmful, or malicious purpose.
  • To violate any international, federal, state, provincial, or local law, regulation, rule, or ordinance.
  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others.
  • To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or harm any person.
  • To transmit false or misleading information.
  • To submit payment, shipping, billing, account, or identity information that is false, stolen, incomplete, or unauthorized.
  • To engage in fraudulent orders, chargeback abuse, payment misuse, unauthorized resale, prohibited export, or suspicious purchasing activity.
  • To transmit or procure the sending of advertising or promotional material, including junk mail, chain letters, spam, or similar solicitation.
  • To impersonate or attempt to impersonate another person, business, or entity.
  • To engage in conduct that restricts or inhibits anyone’s use or enjoyment of the Services.
  • To engage in conduct that, as determined by us, may harm Bijoux-NYC Direct, Shopify, our partners, our customers, or users of the Services, or expose them to liability.

You also agree not to:

  • Upload or transmit viruses, malware, or malicious code.
  • Reproduce, duplicate, copy, extract, sell, resell, scrape, or exploit any portion of the Services.
  • Collect or track the personal information of others.
  • Spam, phish, pharm, pretext, crawl, scrape, or otherwise misuse the Services.
  • Use robots, spiders, scraping tools, data gathering tools, extraction tools, automated devices, AI agents, agentic AI, or automated or manual processes to access the Services in a way that violates these Terms.
  • Interfere with, bypass, or circumvent security features, authorization features, robot exclusion headers, checkout protections, fraud prevention tools, or other measures used to protect the Services.

We reserve the right to suspend, disable, refuse service, cancel orders, or terminate your account or access at any time without notice if we determine that you have violated any part of these Terms.

Section 15 — Agents

This section applies if you use, allow, enable, or cause the deployment of an Agent to access, use, or interact with the Services.

“Agent” means any software, bot, crawler, scraper, AI tool, automated system, or service that takes autonomous or semi-autonomous action on behalf of, or at the instruction of, any person or entity and that can be executed on behalf of or using a person’s device without direct supervision.

No Agent may access, use, or interact with the Services unless it identifies itself and operates in strict accordance with these Terms and any instructions, limits, or technical measures provided by Bijoux-NYC Direct.

No Agent may access, use, or interact with the Services if we have requested that the Agent refrain from accessing, using, or interacting with any part of the Services.

We may limit, block, restrict, or control whether and how any Agent accesses, uses, or interacts with the Services.

Agents must:

  • Identify that the request is from an Agent and disclose the name of the Agent in all HTTP/HTTPS requests.
  • Not conceal or obfuscate that access, use, or interaction is from an Agent.
  • Not mimic human behavior or interaction patterns to bypass detection.
  • Not complete or circumvent CAPTCHAs or measures intended to distinguish computer use from human use.
  • Respond truthfully to any question or prompt seeking to determine whether interactions are coming from a human or computer.
  • Not circumvent or avoid any measure intended to block, limit, modify, or control whether and how Agents access, use, or interact with the Services.

Section 16 — Termination

We may terminate this agreement or your access to the Services, or any part of the Services, in our sole discretion at any time without notice.

You will remain liable for all amounts due up to and including the date of termination.

The following sections will continue to apply following termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

Section 17 — Disclaimer of Warranties

The information presented on or through the Services is made available for general information and shopping purposes.

We do not warrant the accuracy, completeness, or usefulness of all information at all times. Any reliance you place on such information is at your own risk.

Except as expressly stated by Bijoux-NYC Direct, the Services and all products offered through the Services are provided “as is” and “as available” for your use, without any representation, warranties, or conditions of any kind, either express or implied, including implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

We do not guarantee, represent, or warrant that your use of the Services will be uninterrupted, timely, secure, or error-free.

Some jurisdictions limit or do not allow the disclaimer of implied or other warranties, so some of the above disclaimers may not apply to you.

Section 18 — Limitation of Liability

To the fullest extent provided by law, in no case shall Bijoux-NYC Direct, our partners, directors, officers, employees, affiliates, agents, contractors, service providers, suppliers, licensors, Shopify, or Shopify’s affiliates be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind.

This includes, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, loss of business opportunity, or similar damages, whether based in contract, tort, negligence, strict liability, or otherwise.

This limitation applies to damages arising from your use of the Services, your inability to use the Services, any products purchased through the Services, any errors or omissions in content, any product issue, shipping delay, carrier issue, website interruption, or any other claim related in any way to your use of the Services or any product obtained through the Services, even if advised of the possibility of such damages.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

Section 19 — Indemnification

You agree to indemnify, defend, and hold harmless Bijoux-NYC Direct, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, suppliers, licensors, and service providers from any losses, damages, liabilities, claims, demands, costs, or expenses, including reasonable attorneys’ fees, payable to any third party due to or arising out of:

  • Your breach of these Terms of Service or the documents incorporated by reference.
  • Your violation of any law or the rights of a third party.
  • Your access to or use of the Services.
  • Your misuse of products purchased through the Services.
  • Your fraudulent, unlawful, or unauthorized activity.

We will notify you of any indemnifiable claim, provided that failure to promptly notify you will not relieve you of your obligations unless you are materially prejudiced.

We may control the defense and settlement of such claim at your expense, including choice of counsel, but we will not settle any claim requiring non-monetary obligations from you without your consent, which will not be unreasonably withheld.

You agree to cooperate in the defense of indemnified claims, including by providing relevant documents and information.

Section 20 — Severability

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision shall still be enforceable to the fullest extent permitted by applicable law.

The unenforceable portion shall be deemed severed from these Terms of Service, and such determination shall not affect the validity and enforceability of any remaining provisions.

Section 21 — Waiver; Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this website or in respect to the Services constitute the entire agreement and understanding between you and us and govern your use of the Services.

These Terms supersede any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us, including any prior versions of these Terms of Service.

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

Section 22 — Assignment

You may not delegate, transfer, or assign these Terms or any of your rights or obligations under these Terms without our prior written consent. Any attempted assignment without consent will be null and void.

We may transfer, assign, or delegate these Terms and our rights and obligations without your consent or notice.

Section 23 — Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Mississippi, without regard to conflict of law principles.

You and Bijoux-NYC Direct consent to venue and personal jurisdiction in the appropriate state or federal courts serving Mississippi for disputes arising from or related to these Terms or the Services, except where applicable law requires otherwise.

Section 24 — Headings

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Section 25 — Changes to Terms of Service

You can review the most current version of these Terms of Service at any time on this page.

We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website.

It is your responsibility to check our website periodically for changes. We will notify you of material changes to these Terms when required by applicable law.

Your continued use of or access to the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Section 26 — Contact Information

Questions about these Terms of Service should be sent to us at:

Bijoux-NYC Direct  
Online-only premium diamond jewelry storefront  
Email: info@bijouxnycdirect.com  

Mailing Address:  
822A US-90  
Bay St. Louis, MS 39520  
United States  

This mailing address is provided for business correspondence only. Bijoux-NYC Direct does not operate a public walk-in showroom or physical retail storefront.