Contact Us

We'd love to hear from you. Whether you have a question about a piece in our collection, need help with an order, or are interested in a custom jewelry inquiry, our team is here to assist.

Get in Touch

Please use the form below to send us a message and we'll respond within 1–2 business days. For faster assistance, include your order number if your inquiry is order-related.

Other Ways to Reach Us

Bijoux NYC Direct is an online-only fine jewelry boutique with connections to New York City's Diamond District. We do not have a public retail location.

Frequently Asked Questions

Before reaching out, you may find a quick answer in our FAQ page. We cover topics including shipping, returns, metal types, and diamond quality.